Opportunity Details
Housing Programs Intake Worker and Administrator
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Volunteering Job Description
Position: Housing Programs Intake Worker and Administrator (Volunteer, 3 to 5 hours per week; commitment for six or more months desired)
Date: July 23, 2019
Supervisor: Manager, Housing & Financial Stability Programs
Duties: Under the direction of the Manager, Housing & Financial Stability Programs and in accordance with HUD guidelines and agency policy, the incumbent shall:
- Share, via telephone or in person, the assistance that can be provided by the Housing Department with prospective clients.
- Return client calls, collect basic intake information, enter information into client database.
- Work with housing counselors to assemble client files in accordance with HUD requirements.
- Ensure operations are compliant with the HUD Handbook.
- Other duties as assigned.
Qualifications:
- Associates degree or pursuing an Associate’ degree from an accredited college or university ina housing/finance related field or social work field.
- Excellent organization and communications skills.
- Ability to work with a variety of people from different backgrounds.
- Possess average computer skills and minimal competence in word processing and spreadsheet applications.
- Ability to understand and use Counselor Max database; training provided.
Other:
- Incumbent may be given the opportunity to study for and take, at the agency’s expense, the HUD National Housing Counselor examination.
Age Minimum (with Adult): 18+, Minimum Age:18+
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